Dr. Janet Horton's 2025 Pinnacle Classes
Friday May 9th, 2025
Pro Tip: Most Pinnacle offices can travel to and from Chicago AND attend both classes all in one day.
No need to arrange a hotel or rent a car.
Foundational Procedures $699
Friday May 9, 2025,11:00AM-1:30PM | Limit 12 Offices | Doctors and CAs welcome

The how and the why behind the Blue Books, Pinnacle Flow in action. All of your questions answered.
Dramatically shorten your learning curve for the Pinnacle System. Dr. Janet’s shared tips and techniques from her 17 years in Pinnacle and 20+ years of practice. Includes her top 20 gold nuggets.
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Service - Efficiency - Referrals
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Optimal Office Layout
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Front Desk | Back Desk | Hot Seats
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Therapy and Therapy Rooms
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Doctor’s Office
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Examination
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Office Flow
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400+ Bonus Features: Work Smarter, not Harder
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Questions
Career CA Masterclass $699
Friday May 9, 2025, 2:30PM-5:00PM | Limit 12 Offices | Doctors and CAs welcome

For offices that want to increase their vacuum, have cross-training tools for Front and Back CA teams; for one-CA offices that want to dramatically increase their efficiency, and for Doctors who want to know more about front desk processes and build their CA Training Manual. Includes documentation.
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Advanced Insurance Problem Solving. Dr. Janet’s shares 20+ years experience in insurance processing. Includes Dr. Janet’s three-step process to rapidly evaluate EOBs of any size in 10 seconds with 98% accuracy. This is NOT about billing, coding, INNATE, or other software.
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Next-level Productivity Systems and Time Hacks. Find anything in 10 seconds or less. No need to ever ask a team member where to find something.
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Telephone Communication Mastery. Dr. Janet reveals the communication secrets she gained over six years of experience working in telephone call centers.
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Full Speed Elimination: Make Staff Happy and Reclaim Over an Hour Every Day For Life! Computer Hacks and optimization, Automation strategies, Input reduction tricks and tips, and more!
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Contingency Plans. How to quickly get back on track when things go wrong.